According to Cisco these are the answers:

  • The risk to operations is significant with the loss of a qualified IT expert. The remaining staff must compensate to avoid disruptions that impact customer satisfaction, reduce productivity or inflict economic loss.
  • Return on investment in an employee is disrupted with turnover. Employers invest in certified staff through training courses, books and technical materials, practice equipment, time off for study and exams, and the cost of the exam itself.
  • It takes time to achieve certification. The typical CCIE will spend at least 18 months completing the process and take the lab exam more than once before passing.
  • The benefits of Gold or Silver Channel Partner status are only available to companies who maintain the required number of certified staff.
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